Privacy Policy – Izengard.com (Izengard Pte Ltd)

Who we are

Our website address is: https://izengard.com.

Comments

Izengard’s website does not currently have posts, where users can put in comments. If this policy changes in the future, our approach will be as follows:

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Who we share your data with

Izengard does not share or sell your visit, browsing or login data with anyone.

How long we retain your data

Izengard retains data collected from your browsing behavior for up to 7 years and then it is archived

What rights you have over your data

Izengard only keeps personally identifiable information when you directly contact us through the contacts button. Cookie data is anonymized. You have a right to ask us what data we hold on you when you have elected to use the contact us form.

Where we send your data

Your messages sent to us through our contact us form may go through spam and anti-virus checks which are third party services provided to us. We do not send your data onto anyone else, unless it is required by law enforcement or a court order in the respective jurisdiction.

If you have any questions, please use the contact us button to and we will be happy to answer your questions.

The data on this site including the form for contact us may store data on a server outside the European Union and describe the means by which that data is safeguarded to European data protection standards. Izengard simply get’s an email with your data which is then not stored on web hosting. This data is stored on a server in Singapore and if you contacted us via the contact us form, we will assume you have implied consent. Our web host is hostpapa and the data stored at the host is subject to hostpapa EU data protection adherence.

European data protection law requires data about European residents which is transferred outside the European Union to be safeguarded to the same standards as if the data was in Europe. Izengard has model clauses in your contracts, or binding corporate rules with our web host provider and in our storage which will adhere to these rules.

Contact information

Izengard’s data protection officer can be contacted if you have any concerns or requests by using the contact us form on this website.

Additional information

Izengard uses this website for marketing purposes and as a means for customers to connect us, we do not use it for financial/non-financial transactions and hence no data apart from essential cookie data is tracked unless you decide to contact us via the contact us form provided on the website.

How we protect your data

Izengard has technical measures such as encryption; security measures such as on the contact form once the submit button has been pressed to contact us, our staff have training in data protection at onboarding and at least once a year. 

What data breach procedures we have in place

In case of a breach of the website, Izengard holds no personal data and anything held or tracked is that of hostpapa our hosting provider. If a data breach occurs on our Singapore server, we will contact you as soon as possible to tell you and let you know what information has been compromised. Our contact server does not hold passwords, or financial information about customers.  It is likely to hold the customer contact information you provided to Izengard when the contact form was initiated.

What third parties we receive data from

Izengard does not receive data from third parties on individual users apart from our CRM provider.  We can on request give you the data that the CRM provider held on you.

What automated decision making and/or profiling we do with user data

Izengard does not perform any automated decisioning on customers data on this website.  Our search engine optimization and CRM providers may track what you were doing and the pages you visited plus the clicks/mouse movements you made and this information can be provided to you upon request and after contacting our suppliers.

Industry regulatory disclosure requirements

Izengard is subject to the Singapore PDPA act.